Return and Restock Fee Policy
- 90% of ChozynFashion items are custom made and because of that we rarely approve returns, however we do consider exchanges in boutique or popup purchases within 3 days.
- Discounted & clearance items are final and cannot be returned or exchanged
- Exchange items must have tags still on and be returned in original packaging
- There will be a 25% restock fee applied to any approved returns items that were an online, popup or boutique purchase. All exchanges have to be approved by management within 72hrs of purchase. No exceptions!
- Exchange items must have no visible signs of wear or use
- These items as well as sale, jewelry, are final sale. Sorry for the inconvenience!
- All shipping fees that occur during a return are the responsibility of the customer and original shipping fees are non-refundable.
- No cash refunds unless item is defective.